FAQ

 Q: what grade of paper should do you sell  ?

All our paper rolls are grade A paper 55/58 Gsm , we do not stock cheap or thin paper  that will damage your machines

Q: How quickly will you ship my order?

 All orders placed before 3:00 PM  is shipped the same day.

Q: How long will it take to receive my order?

  Your order will be shipped from our warehouse to your location. Allow one to three days for delivery. mostly it arrives next working day.

Q: How can I track my order?

  a shipment tracking # will be e mailed to you and you can track it online

Q: How can I place an order without using the online shop ?

  By email sales@sterlingpal.com , or call 07882769531.

Q: Do you offer custom printed paper rolls?

  Yes, we offer custom printed paper rolls. From company logos to return policies we offer many options for your custom printing needs. If you would like more information on our custom printed products please call 07882769531 or contact sales@sterlingpal.com .

Q: Do you offer discounts on large volume orders?

  Yes we do . You may call, email us, or fill out a simple form if you need contract pricing for your multi location chain.

Q: How secure my on line shopping experience will be ?

  We use security products including SSL and encryption to secure orders and your data.